Thank you for shopping with Elovara Goods LLC. This Shipping Policy explains how orders placed through elovaragoods.com are processed and delivered.

1. Shipping Area

We currently ship orders within the United States only.

We do not currently offer international shipping.

Orders are shipped to the shipping address provided by the customer during checkout. Customers are responsible for ensuring that all shipping information is accurate and complete.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

During periods of unusually high order volume, product launches, holidays, or circumstances outside our reasonable control, processing may take additional time.

3. Shipping Time

After an order has been processed and shipped, standard delivery is generally estimated at:

3–7 business days

Delivery times are estimates and are not guaranteed unless a specific guaranteed delivery service is expressly offered at checkout.

The total estimated fulfillment period is generally 4–10 business days, including order processing and transit.

4. Shipping Carriers

Depending on the destination, package size, service level, and fulfillment requirements, orders may be shipped using:

• USPS
• UPS
• FedEx

The carrier selected for an individual order may vary.

Once an order has been handed over to the carrier, carrier transit times and delivery schedules are outside our direct control.

5. Tracking Information

When tracking information is available, it may be provided to the customer by email or through the order details.

Customers should use the tracking number provided to monitor shipment progress.

Tracking information may take some time to become active after the carrier receives the package.

6. Shipping Delays

Delivery estimates may be affected by severe weather, carrier disruptions, holidays, incorrect addresses, transportation delays, or other circumstances beyond our reasonable control.

If we become aware that an order cannot be shipped within the promised timeframe, we will provide appropriate notice and, where applicable, offer the customer the option to accept the delay or cancel the order for a refund.

7. Incorrect Shipping Addresses

Customers are responsible for providing a correct and complete shipping address.

If an order is returned because the customer provided an incorrect or incomplete address, additional shipping charges may apply if the customer requests reshipment.

8. Lost or Damaged Packages

If tracking indicates that a package has been delivered but you cannot locate it, please contact us promptly so we can review the shipment information.

For packages damaged during transit, customers should contact us as soon as possible and provide photographs of the package and product when requested.

We will work with the applicable carrier and customer to determine the appropriate resolution.

9. Contact

For questions regarding shipping or an existing order, please contact:

Elovara Goods LLC
1142 E CORNELL AVE, FRESNO, CA 93704
Email: crissy@elovaragoods.com
Phone: +1 5596950702