Thank you for shopping with Elovara Goods.
This Shipping Policy explains how orders placed through elovaragoods.com are processed and delivered.
1. Shipping Area
We currently ship orders within the United States.
Shipping availability may vary for certain locations or addresses.
2. Order Processing
Orders are generally processed within 1 business day after payment has been successfully confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
During promotions, holidays, or periods of unusually high order volume, processing may take longer.
3. Shipping Time
After an order has been processed and shipped, the estimated delivery timeframe is generally:
3–7 business days
Delivery estimates are not guaranteed and may vary depending on destination, carrier conditions, weather, holidays, and other circumstances beyond our control.
4. Shipping Carriers
Depending on the destination, package size, service availability, and other factors, orders may be shipped through carriers such as:
USPS
UPS
FedEx
The available carrier may vary by order.
5. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
Promotional shipping offers may be subject to additional terms and conditions.
6. Tracking Information
When tracking information is available, it may be provided to the email address associated with your order.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an order has not yet shipped, please contact us as soon as possible if you need to correct your address.
Once an order has been shipped, we may not be able to change the delivery address.
8. Delayed or Lost Packages
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and transportation process.
If tracking indicates that a package is delayed, customers should first review the carrier's tracking information.
If a package appears to be lost or has not been delivered within a reasonable period, please contact us at:
crissy@elovaragoods.com
We will make reasonable efforts to assist with the matter.
9. Delivery Issues
Customers should inspect their packages when received.
If an item arrives damaged, incorrect, or materially different from the item ordered, please contact us promptly and provide the relevant order information and, when appropriate, photographs of the issue.
10. Contact
Elovara Goods LLC
1142 E Cornell Ave
Fresno, CA 93704
United States
Email: crissy@elovaragoods.com
Phone: +1 5596950702